Outlook name cache file not updating
I have to select her "newdomain.com" address from the address book for it to work.Has anyone experienced where Outlook is keeping this old email address info? This is an all too common experience for many users.
When I entered her name it defaults to the "olddomain.com" address even though it is nowhere to be found on my PC.If the users are losing addresses of people they recently replied to (but not older addresses), it's because Outlook crashes or does not close properly and the changes are not written to the NK2 file. Less used addresses are replaced by new addresses when the NK2 contains 1000 addresses in Outlook 2003 or 2000 address if using Outlook 2007.If all addresses disappear, it means something is corrupt and Outlook is replacing the NK2 with a new, clean one. EXE continues running after you exit Outlook If you're using the autocomplete cache as your address book because it's too much effort to right click on an address and save it as a new Contact, you should use a utility that creates contacts from all addresses you reply to, as the autocomplete cache is not a good substitute for contacts.Outlook 20 does not use the NK2 file; it stores the autocomplete cache in the mailbox or data file and caches the addresses in an autocomplete stream at C:\Users\username\App Data\Local\Microsoft\Outlook\Roam Cache. Outlook 2010 also creates a contact for people you send mail to, as insurance if the autocomplete cache becomes corrupt.
Look for these contacts in the Suggested Contacts folder.
Check the temp environment variable.” error is more common after an upgrade of the operating system.